Overview
The post holder will supervise a team of staff in providing a quality and efficient comprehensive portering, domestic cleaning and site services at our NHS Trust in line with the National Cleaning Standards, department Standing Operational Procedures and Trust Policies. To ensure a high standard of Patient Environmental Site services are delivered across a range of facilities services. To provide excellent customer service to our patients, colleagues and members of the public at all times. Communicate effectively and in a timely manner with a range of hospital staff, the public, patients and colleagues across the Trust. This post is internal to One LSC staff only.
Main duties of the job
* Providing supervision, support, training and development to Patient Environment Service Assistants and Domestic Assistants
* Carry out administration duties in line with the job role, departmental procedures and Trust policies.
* Carry out own team appraisals and return to work sickness meetings and review meetings as required.
* Prioritise work load and location of staff in order to provide a quality and efficient service.
* Arrangement of duty rotas to suit the needs of the service, planning and allocating holiday requests.
* Covering sickness and working within financial constraints of the department set by management following approval and under the guidance of line management.
* Ensuring correct usage of approved cleaning materials to the manufacturer's specification and COSHH data sheets.
* To review, audit and ensure that work is carried out by the service staff in accordance with work schedules, in line with the national cleanliness standard and Trust operational policies.
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Qualifications
* Relevant related NVQ 2 or equivalent experience or (British Institute Cleaning Science) BICS qualification in cleaning sciences, Certificate in COSHH
* Award in Risk Assessment
* Gas safety awareness certificate
* Certificate in Health and Safety
* NVQ Level 2 Team Leading or Level 3 Management or equivalent, Demonstrate a period of leading a team within a busy Environment. Team Working
* Relevant Supervisory Experience
* Experience working with computers IT based systems
* Desirable criteria
* Knowledge of Cleaning in a large setting or health care establishment
* Knowledge of medical gas handling
* Knowledge of customer care
* Knowledge of acute hospital environment, Ability to deal with information sensitively and confidentially
* Deal with a diverse range of people face to face
* Able to demonstrate leadership skills
* Ability to deal with internal and external communication using both verbal and written material
* Team Building skills
* Able to demonstrate problem solving methods
* Able to demonstrate and address manual handling assessments
Personal qualities
* Essential criteria
* Ability to travel between the Trust sites as required
* To demonstrate flexibility in approach to work patterns
* Desirable criteria
* Deal with day to day work loads
One Lancashire and South Cumbria Provider Collaborative (OneLsc)
The five provider NHS trusts in Lancashire and South Cumbria are working together as partners, delivering joint priorities to improve health and healthcare. Together, we aim to drive up quality by sharing skills and best practice, pooling our resources and standardising the way we work to reduce variation and duplication. We want to ensure patients have equal access to the same high-quality care wherever they live. We also want our colleagues to have the same high-quality experience wherever they work. One Lancashire and South Cumbria (One LSC) and University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups - including BAME, LGBT+ and people with a disability. The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a "Zero Tolerance" policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
* Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
* This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
* Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
* Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosures
Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.
Application notes
* Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
* This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
* Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
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