* Customer service.* Drive store sales & promotions.* Build customer satisfaction & loyalty creating results for teammates, customers and the company* Understand alternative tire sourcing and competitors.* Track and meet payroll, budgets and store goals.* Keep records and relevant financial information current.* Manage, schedule and assign staff according to their skill level.* Attend paid training to stay up-to-date with new developments in the automotive service industry.* Follow up with customers to obtain feedback and ensure they are satisfied with received.* Other duties as assigned.* High School Diploma or equivalent.* Demonstrated success in retail sales management.* Aptitude to manage inventory, order scheduling, and merchandising displays.* Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.* Exceptional teammate and customer communication skills.* Negotiation and conflict resolution skills.* Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.- Problem solving skills as it relates to customer complaints.* A supportive and engaging onboarding experience to ensure a smooth transition into our team.* The opportunity to develop and grow, through training and regular mentorship.* Corporate Social Responsibility activities.* A truly global, dynamic and challenging work environment.* Agility and work/life effectiveness and your long-term well-being.* A diverse and inclusive team.
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