Food host

Lanark

Permanent

ISS

Posted: 8 June

The role

Food Host

Location: Glasgow, G5 8DP

Hours of work: 40

Working Pattern: Monday to Friday

Contract Type: Permanent

Hourly Rate: £13.36

Are you passionate about delivering exceptional hospitality and customer service in a fast-paced workplace environment?

As a Hospitality & Retail Food Service Host with ISS UK, you will act as an ambassador for both ISS and our clients. This is a key front-of-house role where you will help create an exceptional workplace experience for everyone who visits the site.

We are looking for enthusiastic and service-focused individuals who take pride in delivering high standards, building positive customer relationships, and contributing to a welcoming and professional environment.

The Role

Ensure the food and drink offering is the first choice for customers seeking refreshments throughout the day

Receive, prepare, process, and deliver food and drink orders to a high standard

Maintain clean, safe, and organised front-of-house and back-of-house service areas

Deliver exceptional customer service and confidently respond to guest enquiries about the food and drink offer

Develop a strong understanding of the menu and services to provide informed recommendations to customers

Maintain a visible and professional front-of-house presence during service, resolving issues promptly and effectively

Monitor the quality and presentation of all food and drink served, ensuring high standards are consistently maintained

Identify opportunities to improve service delivery, customer experience, and workplace culture, sharing ideas with the wider team

Support the management team in maintaining audit readiness and compliance across finance, health & safety, food safety, and internal inspections

Bring positive energy and professionalism to every service period

About You

Previous experience delivering hospitality and/or restaurant service

Strong attention to detail and a high level of accuracy

Good time management skills, with the ability to prioritise tasks and meet deadlines

Excellent customer service and interpersonal skills

Calm, professional, and solutions-focused approach

Effective communication skills at all levels

A team player who can also work independently when required

Motivated, committed, and flexible in approach to work

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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