Employer: Mid and South Essex NHS Foundation Trust
Employer type: NHS
Site: Basildon
Town: Basildon
Salary: £24,169 Per Annum (Pro Rata for Part Time)
Salary period: Yearly
Closing: 29/04/2025 23:59
Patient Pathway Assistant - Fracture Clinic Receptionist
Band 2
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people comprising acute hospital sites at Broomfield in Chelmsford, Basildon, and Southend.
We are a well-led, high-performing and innovative organisation determined to provide the best health care services for our local population and working in the best interests of the people we serve.
Job Overview
We have an exciting opportunity for you to join our pathology team as a Patient Pathway Co-ordinator/Medical Secretary.
Cellular Pathology is a collaborative and inclusive team based at Basildon Hospital. Working in an exciting, fast-paced, and interesting department alongside Histopathologist consultants and biomedical scientists, supporting patients through their diagnostic pathway.
We are looking for an enthusiastic person to join our hardworking and friendly team. Previous Medical Secretary experience is ideal.
We have two PPC/Medical Secretary positions available, one full time and one part time (latter part of the week).
If you have good typing and audio typing skills along with knowledge of medical terminology, then apply today.
Main Duties of the Job
1. Typing of Histology, non-gynae, and postmortem reports both handwritten and digitally dictated.
2. Supporting the consultants and wider teams with the co-ordination of MDTs, general correspondence, and referrals to specialist areas.
3. Co-ordinate, monitor, and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently, smoothly, and in accordance with targets and agreed timescales.
4. Utilise computerised tracking systems to progress patients through the cancer pathways and chase investigation results.
5. Liaise with teams outside of the department where appropriate to ensure a seamless patient journey through the histology process.
Working for Our Organisation
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate, and build careers.
Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking, and innovation.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation, we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed Job Description and Main Responsibilities
1. Working as part of a large administrative team to provide comprehensive support to the Consultant Histopathologists and wider clinical team along with technical staff within the department.
2. Undertake the typing of all reports, correspondence, and composing of letters and other documentation as required ensuring the patients journey is processed in a timely efficient manner in line with Cancer waiting times targets.
3. Ensuring robust systems are used to record any material sent or received in the department.
4. To co-ordinate regular MDT meetings, organising slides and reports, liaising with referral centres and other Trusts where necessary.
5. Support the office manager, Pathology Operational Manager, and other Divisional managers in ensuring the specialty are able to deliver a safe and effective service.
6. Provide cross-cover for other Patient Pathway Co-ordinators to ensure a consistent and effective administration service is maintained at all times.
7. Supervise and support junior and fellow administrative members of the team and Assistants within the relevant specialties as advised by the office manager, including general monitoring of performance and compliance with Trust, Divisional, and Specialty standards.
8. Excellent telephone communication skills when dealing with patients, staff, and colleagues.
Person Specification
Qualifications
* Good standard of literacy - demonstrated through minimal spelling and grammatical errors on application.
Experience
* Have previously worked in a healthcare setting.
Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.
Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values. Please be advised that the use of AI in applications is monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.
Employer Certification / Accreditation Badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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