Floating Support Officer£27,356 a yearStoke-on-TrentHours per week 37.5Contract type PermanentAs a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our client's customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city.What you'll do: Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.Who you are: A good level of education including GCSE English and maths, or equivalent.Demonstrable experience of working in a similar sector or transferable skills.Experience of working with customers with complex needs.Excellent communication skills.Experience in completing forms and applications for benefits and grants.Ability to work under pressure and manage multiple tasks and demands.The successful candidate will be required to complete a DBS check. Apply now! They may close this vacancy early if they receive a high volume of applications.