Receptionist Location: Whiteley Hours: Full-time, Monday-Friday, 11:00-19:00 We are looking for a professional and confident Receptionist with a security focus to join our client’s site-based team. This is a front-line role where you’ll be responsible for creating a welcoming first impression while ensuring a safe and secure environment for all visitors, staff, and stakeholders. Working as part of a two-person reception and security team, you’ll deliver exceptional customer service while supporting site security through access control, monitoring, and liaison with key site contacts. Key Responsibilities Welcome and sign in visitors, issuing passes and managing guest records in line with GDPR Monitor site access, CCTV, and entry/exit points using a controlled access system Maintain site security, reporting and escalating any suspicious activity Manage reception duties including calls (via Teams), meeting room bookings, and diary coordination Act as a key holder, opening and closing the building as required Keep reception and meeting spaces clean, organised, and fully stocked Provide administrative support, including ordering stationery and coordinating catering Arrange taxis, pool vehicle bookings, and support site visits and client meetings Support the Facilities Manager with the day-to-day operation of the building Respond flexibly to ad-hoc requests and represent the business professionally at all times About You Experienced in a busy, professional reception or front-of-house environment Strong customer service and communication skills Highly organised with good attention to detail and timekeeping Comfortable working independently as well as part of a small team Confident using IT systems including Outlook, Word, Excel, and access control systems Calm, discreet, and professional when handling sensitive or secure situations Desirable Experience working in a lockable or secure facility SIA Licence (or willingness to apply upon offer) Prepared to undergo UK Security Clearance Full training will be provided. Most important is the right attitude, flexibility, and commitment to providing a safe, welcoming, and professional service. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package: Aviva Digicare - Free annual healthcare check Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges Perks at Work - Access to exclusive benefits and wellbeing resources Career training & development opportunities - Including Apprenticeships and Career Pathways Earn up to £500 when you refer a friend Comprehensive pension scheme and life assurance Job Reference: com/2404/78403003/52804628/BU 14Forty Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!