Business Support Officer
Location: Kettering, Northamptonshire, NN16 0SW
Hours: 37 hours per week, Monday - Friday, 9am - 5pm with 30 minutes unpaid break.
Working basis: Onsite full time.
Rate of pay: £14.60 per hour PAYE.
Duration: Temporary basis, maternity cover, up to 9 months.
Opus People Solutions are recruiting on behalf of our Client, North Northamptonshire Council, on a temporary basis for a Business Support Officer to support the Educational Inclusion and Partnerships Team to fulfil the statutory duties of the local authority pertaining to children and young people of statutory school age including Elective home Education (EHE), Children Missing Education (CME), Child Employment and Entertainment (CEE).
Daily Tasks:
Scheduling and co-ordination of own work, taking responsibility for the completion of tasks within internal, external, and statutory timescales.
Recording, maintaining, updating and analysis of reports and records for caseloads.
Act as first point of contact for electronic and telephone queries.
Monitoring the general inbox, ensuring timely and appropriate responses to incoming queries. Triage the messages and directing them to the relevant departments.
Supporting safeguarding and complying within statutory Council Policies and Procedures.
Essential Experience:
Previous experience within working in administrative roles.
Previous experience within working in a school/educational setting is beneficial, not essential.
Previous experience working within a busy office environment.
Strong verbal and written communication skills.
Commitment to working onsite 5 days a week.
Good skills using Microsoft Applications, including to Teams, Outlook, Word and Excel.
Good organisational, multitasking and prioritising skills.
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