About The Team:
This role is responsible for overseeing and managing all technical aspects related to the product quality systems on site. It involves implementing robust systems, policies, and procedures to ensure compliance with HF international and local standards. The role manages a team of quality technical colleagues and auditors, focusing on delivering a quality product to customers and managing quality systems from intake to delivery. It also encompasses the management of the technical auditor function, ensuring workload is managed with guidance from the technical manager, and maintaining health & safety standards and compliance.
What You Will Be Doing:
1. Managing a team of colleagues across shifts to ensure that quality KPIs are met in full and on time, acting as the main point of contact for day-to-day quality activities, and collaborating closely with operational teams.
2. Engaging and developing the team to achieve optimum performance and help colleagues meet their full potential.
3. Ensuring audit protocols are completed correctly and streamlining processes for efficiency.
4. Leading and supporting supplier visits for problematic raw materials and establishing good working relationships.
5. Collaborating with global, internal, and cross-functional teams to identify and resolve issues, and sharing best practices.
6. Maintaining accurate records (including digital records) on quality intake and errors, analyzing data to identify trends, problems, and opportunities for improvement.
7. Managing quarantine areas and coordinating stock movement according to decisions.
8. Ensuring compliance with Standard Operating Procedures and Instructions.
9. Developing, implementing, and managing a quality plan, including destructive testing, quality panels, and error monitoring.
Who You Are:
1. Proven experience in food safety and quality assurance.
2. Ability to present data accurately and succinctly.
3. Proficiency in MS Office applications.
4. Knowledge of SOPs and standards.
5. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and external stakeholders.
6. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
What you will get in return:
* 70% off HelloFresh or Green Chef boxes
* Company pension scheme
* Gym membership
* Bupa private medical insurance (including dental & family cover options)
* Electric vehicle scheme
* Mental health first aiders and an employee assistance programme
* Dog friendly office! (London site only)
* Eye care scheme
* Cycle to work scheme
* Group Life Assurance
Location: The Granary, Unit 3, Chalker Way, Banbury, OX16 4XD
Work Pattern: Monday - Friday (8am - 5pm)
Next steps: Your application will be reviewed, and if successful, a member of the Talent Acquisition Team will contact you within 2 weeks.
You are required to cooperate with HelloFresh on all health and safety matters. You are responsible for ensuring you take reasonable care of your own health and safety, as well as others affected by your work activities. Report incidents immediately and raise health and safety concerns with your Line Manager. As part of maintaining a safe environment, DBS checks will be processed for the successful candidate. Failure to disclose relevant information could affect employment.
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