Who we are
Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
Reference
Hotel
Dorchester Collection
Division & Department
Corporate Office - Sales & Marketing
Job Title
Regional Sales Manager
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Regional Sales Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Regional Sales Manager at Dorchester Collection here are just some of the great benefits you will receive:
* Complimentary or employee rate stays with breakfast included in all 10 Dorchester Collection hotels
* 50% off at bars and restaurants within all of our Dorchester Collection hotels
* £750 Refer a friend bonus scheme
* World class development opportunities
* Social events throughout the year
* Workday Lunches in the form of a prepaid contactless card
* Season ticket loan and cycle to work scheme
* Exclusive Access to a discount platform featuring 1000s of retailers
* Complimentary dry cleaning
* Private medical insurance
* Competitive retirement scheme
* Competitive bonus scheme
What you'll do
You'll love what you do and take pride in delighting our guests and clients:
* Reporting to the Senior Director of Regional Sales UK & Europe, the Regional Sales Manager is responsible for developing the new business pipeline for Global Sales including Social Group, Celebrations, M&E, and Suite Sales business for all Dorchester Collection hotels in line with Dorchester Collection's Target Market strategies.
* You will be responsible for maintaining and creating relationships and driving maximum social group, external catering, and exclusive use buy-out leads/revenue potential from designated territories, into all hotels.
* With exceptional capability in creating client loyalty, the Regional Sales Manager will produce a strategic and measurable sales action plan and achieve individual revenue goals set by the Senior Director of Regional Sales.
* Create Dorchester Collection marketing requirements plan for Social Groups, External Catering and Exclusive Use and work with relevant internal stakeholders to deliver sales toolkit
* Develop sales strategies to solicit and further develop new business from dedicated prospecting goals, to prospect and uncover new business and to gain market share from competitive set to match Dorchester Collection hotels' revenue plan strategies.
* Manage sales activity in territory to increase awareness and positive image of Dorchester Collection.
* Travel to the properties and various tradeshows/events outside assigned territory as required and explore/research new tradeshow or exhibition opportunities.
* Arrange and facilitate key account appointments/presentations for visiting hotel colleagues to assigned territory when necessary.
* Identify new business opportunities and work closely to secure maximum number of opportunities that match hotels' needs.
* Escort FAM trips to Dorchester Collection properties as necessary.
* Attend and participate in annual Dorchester Collection sales meeting and annual sales training.
* Keep accurate, clean & up to date records of sales activities (advising client potential for all Dorchester Collection hotels) in Nexus database
* Prepare annual individual budget and manage final approved version.
* Keep accurate records of expenses and petty cash and manage/update assigned budget on a monthly basis
* Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Regional Sales Manager, you'll have the opportunity to bring these to life and continue to create our legacy.
The items shared are the essence of a day in the life of a Regional Sales Manager but we'll make sure you are provided with specifics on how we care for our Collection. Business travel is a key requirement in this role.
What you'll bring
* Sales specific experience at manager level within the luxury market
* Previous event experience, ideally related to Social Events & Celebrations
* Ability to balance the financial considerations of the business and understanding of hotels' marketing and business plans.
* You are strong at prospecting and group conversion.
* Ability to develop long lasting relationships with both clients/guests and the hotel based teams.
* You can communicate at ease in both written and spoken English
* Confident and dynamic public speaking abilities, and ability to communicate and interact effectively with persuasive/influencing skills.
* Ability to anticipate clients'/agents' needs.
* Adaptability within a busy working office environment and ability to work under pressure
Job Location
United Kingdom
Location
3rd Floor, 1 Knightsbridge SW1X 7LX London