As a Shift Supervisor, you will contribute to the success of the site by supporting the Shift Operations Manager in the day-to-day running of the warehouse. You will ensure all aspects of Health & Safety within the warehouse are maintained, and that products are picked and dispatched to the highest standards to meet contractual KPIs.
KEY ACCOUNTABILITIES
* Ensure Health & Safety is prioritized in line with site and business goals.
* Manage and motivate the shift team to achieve or exceed productivity and service KPIs.
* Deliver communication briefings to keep all shifts informed and involved.
* Develop team members and plan for succession.
* Conduct disciplinary and grievance interviews following company procedures.
* Monitor sickness absence and conduct return-to-work interviews.
* Oversee time and attendance systems.
* Provide regular feedback on performance, highlighting areas for improvement.
* Plan labor needs, including overtime and agency staff.
* Adhere to all company policies and support overall operations.
* Promote continuous improvement and employee engagement.
Qualifications
* High attention to detail and good communication skills.
* Strong interpersonal and conciliatory skills.
* Ability to work efficiently under pressure and meet deadlines.
* Knowledge of WMS systems is a plus.
* Experience in packing or e-commerce operations is advantageous.
* Proficiency in MS Word, Excel, and Outlook.
Additional Information
We are committed to diversity and employee development. Our benefits include 28 days of annual leave, a pension scheme with a 4% contribution from both employee and employer, life assurance, wellness programs, eye care vouchers, recognition awards, and discounts on various retailers.
If you meet the requirements and are ready for your next career step, apply now and join our #WinningTeam!
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