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Support manager

Norwich
Rotherwood
Support manager
Posted: 2 October
Offer description

Overview

Location: Norwich, Norfolk
Salary: £60,000 per year (depending on experience)
Hours: Salaried
Contract: Permanent
Closing Date: 17/10/2025


Essential Requirements

* NMC Registered Nurse with relevant post-registration experience.
* Proven experience managing a care home or similar healthcare setting.
* Strong understanding of compliance, regulations, and financial management within the care sector.
* Excellent leadership and team management skills.
* Strong communication and interpersonal skills, able to build relationships with diverse stakeholders.
* Knowledge of best practice in quality care and residential environments.
* Ability to work both independently and collaboratively in a fast-paced environment.


The Role

* As Support Manager, you will play a key role in overseeing operations and maintaining the highest standards of care across multiple homes.
* Provide effective leadership and management, ensuring teams are well-trained and supported.
* Recruit, mentor, and develop managers and staff.
* Monitor financial and business performance, including budgeting and reporting.
* Ensure compliance with all legal, regulatory, and industry requirements.
* Enhance the quality of care and environment for residents through continuous improvement.
* Build strong relationships with residents, families, staff, and external stakeholders.
* Address concerns promptly and ensure positive outcomes.
* Monitor performance using KPIs and reporting systems.


Benefits

* £60,000 per year (DOE).
* Excellent performance-related pay.
* Monthly car allowance.
* Ongoing training and professional development.
* Supportive, people-focused team culture.


Compliance

This role is subject to satisfactory references and an enhanced DBS check. We do not offer sponsorship for this role - applicants must have full right to work in the UK.

Apply Now

If you are an experienced and motivated leader with a background in care management, we'd love to hear from you. Apply today and help us deliver outstanding care across our services

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