Senior Insurance Benefits Broker
Location: London, Waterloo
Team: Commercial
Working arrangement: Hybrid (4+ Days in Office)
About Happl
We’re building the next generation of employee benefits infrastructure. We help global teams design, manage, and scale benefits that actually work for their people by using AI, across flex allowances, benefits, insurance, recognition, and wellbeing, all in one intelligent platform.
We partner with fast-growing and enterprise organisations to replace fragmented benefits stacks with a single, flexible system that works globally, adapts locally, and puts employees first.
Your mission
As a Senior Benefits Broker at Happl, your mission is to design, place, and advise on high-quality employee benefits and insurance solutions for modern, growing organisations.
You’ll act as a trusted advisor to HR, Finance, and leadership teams, helping them navigate complex benefits decisions across health, risk, and wellbeing—while working closely with our product and commercial teams to deliver these benefits through Happl’s platform.
This role is for someone who combines deep technical benefits expertise with strong client management skills, enjoys ownership, and wants to help redefine how benefits are delivered in a technology-led environment.
The role
This role sits within our Commercial team and works closely with Sales, Product, Customer Success, and external insurers and providers.
You’ll help shape Happl’s benefits and insurance offering by focusing on:
* Benefits and insurance brokerage and strategy across health and risk
* Client advisory and relationship management
* Scheme design, placement, and renewal management
* Insurer and provider negotiations
* Ensuring regulatory, technical, and market best practice
* Supporting the integration of brokered benefits into Happl’s platform
You’ll play a key role in scaling Happl’s advisory capability as our customer base and complexity grow.
What you’ll be doing
* Acting as lead advisor on employee benefits and group risk schemes
* Designing and placing benefits including PMI, Dental, Cash Plans, Life Assurance, Income Protection, and Critical Illness
* Managing renewals, market reviews, and insurer negotiations end to end
* Producing clear, compliant benefit reports and recommendations for clients
* Supporting clients with benefit strategy, cost control, and market insights
* Working closely with Sales to support new business opportunities and pitches
* Partnering with Product and Customer teams to ensure benefits are delivered seamlessly through the Happl platform
* Maintaining strong insurer and provider relationships
* Staying up to date with market developments, regulation, and product innovation
* Using technology and AI-enabled tools to improve efficiency, insight, and client experience
* Contributing to the development of Happl’s long-term benefits and brokerage strategy
What we’re looking for
* IF7 (Health & Protection) – Required
* GR1 (Group Risk) – Required
* You must be UK based and able to commute to our London office 3+ days a week.
* Proven experience brokering insurance policies across multiple countries and regulatory environments.
* Proven experience in an employee benefits or group risk brokerage role
* Strong technical knowledge across health and protection benefits
* Experience advising mid-market and/or enterprise clients
* Confidence managing renewals, market reviews, and insurer negotiations
* Strong written and verbal communication skills
* Commercially minded with the ability to balance client outcomes and business goals
* Comfortable working in a fast-moving, high-growth environment
* Proactive, detail-oriented, and confident taking ownership
* Interest in technology-led delivery and modern benefits platforms
If you don’t meet every requirement but feel this role fits your trajectory, we’d still love to hear from you.
Why join Happl
* Help shape the future of employee benefits
* Competitive base salary and commission
* Meaningful equity in an early stage growing business
* Flexible hybrid working from day one
* Access to your own Happl benefits platform
* Optional enrolment in Private Health Insurance
* Optional enrolment in Dental insurance, including family cover
* A flexible Wellbeing budget to spend on whatever wellbeing means to you
* Learning & Development (L&D) allowance
* Pension scheme from day one
* Rapid career progression in a scaling commercial team
* A genuine opportunity to influence how we sell, not just what we sell