Join to apply for the Customer Service Apprenticeship role at Travis Perkins plc
Are you looking to kick start or grow your career in customer service? Keen to work for one of Britain's Top Employers? If you're passionate about customer service, teamwork, and sales, and want to earn while training for a nationally recognized qualification, we want to hear from you!
We’re seeking individuals with the potential to become future leaders within our business. You’ll work across all areas of our branches with the ambition to build a long-lasting, successful career with us.
What’s in it for you?
A competitive salary and benefits including 22 days holiday, a half-yearly colleague bonus, and discounts across the Travis Perkins Group. Enjoy a great work-life balance with most weekends and bank holidays off.
How will we support you?
From the start, you'll be supported in your development through our 12-month Certificate in Merchanting Programme. This apprenticeship covers safety culture, products and services, and what makes us the number one choice for customers. We include study time in your workweek and provide 1:1 coaching, mentoring, and skills training to help you progress. Opportunities for further development are available up to the Boardroom.
What will you be doing?
Gain exposure across various branch areas, discovering your strengths and interests. Your responsibilities include:
* Talking to customers at the trade counter and building relationships
* Supporting customers with purchases, quotes, orders, and sales over the phone
* Working with a friendly team to provide excellent service
Does this sound like you?
We hope you can say ‘Yes’ to these qualities:
* Understanding and delivering great customer service
* Building relationships and working in sales
* Loving to learn and develop new skills
* Being comfortable with technology and interested in digital transformation
About us
Despite our size, we operate with the values of a family business and the ambition of a forward-thinking company. We've been voted one of the UK’s Top Employers annually since 2010. Join us to grow an exciting career!
Applications are open to candidates aged 18+.
We are committed to being an inclusive employer where everyone feels safe, welcome, and confident to be their authentic selves.
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