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Deputy general manager

Hook
Sodexo
Deputy general manager
Posted: 21 October
Offer description

Job Introduction

Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well‑being and play a vital role in fostering stronger communities.


About the role

Working at RAF Odiham, Hook, Hampshire, RG29 1QT, this is a fantastic opportunity to join a Global Organisation with over 430,000 staff worldwide, and support our Armed Services Personnel as a Deputy General Manager

You’ll be responsible for assisting the General Manager and help to lead Catering and Hospitality services on site, meeting contractual and financial parameters and being the main point of contact for department managers in catering services on site.


Responsibilities

What you’ll do:

* Ensure the efficient and financially controlled delivery of all Catering and Hospitality services across the designated site.
* Plan, organise and manage delivery of all services within all the catering operational business areas.
* Ensure standards of service detailed in the service level agreement, KPIs and within the schedules of the contractual terms and conditions are achieved, maintained and developed for assigned operational business area.
* Maintain excellent client/customer relationships.
* Manage all aspects of performance of an assigned group of 4 direct and 76 indirect reports.


Qualifications

What you bring:

* Proven knowledge and extensive experience of working in a senior management role within soft FM services, high‑volume catering, hospitality or retail.
* Demonstrable track record of successfully controlling budgets and reducing operational overspend, specifically in food or retail consumption.
* Strong people leadership and management skills, including the ability to manage performance, conflict, and engagement across diverse teams.
* High‑level management knowledge of Health & Safety and Food Safety legislation and practical application.
* Excellent numerical, analytical, and problem‑solving skills, capable of making independent, commercially sound decisions.


Benefits

What we offer:

* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

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