Start your career in IT without the jargon.
Netcom Training’s fully-funded Digital Support course (Level 3) is the fastest way to launch a career in IT Support and Cloud Services.
If you enjoy solving technical problems and want to move beyond resetting passwords, this course is for you. You will gain hands-on skills in Network Infrastructure, Cloud Computing (IaaS, PaaS, SaaS), and Cyber Security—the exact skills employers in Manchester are hiring for right now.
Whether you aim to become a Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst, this course offers a portfolio-based assessment with no exams. We judge you on your practical ability to do the job, not how well you take a test.
Complete the training and secure a guaranteed interview to kickstart your career.
Course Details
* Start Dates: 16/03
* Duration: 16 weeks
* Format: Online, practical workshops
* Qualification: NCFE Accredited Level 3 Certificate (includes UCAS points)
What you’ll learn
You will develop a robust technical skillset across six job-ready modules:
* IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems.
* Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS.
* Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments.
* Data Management: Source, cleanse, and analyse data to present actionable insights.
* Digital Transformation: Explore Agile project management and how to support digital change.
* Sector Skills: Understand IT policies, legislation, and industry structure.
Career Pathway
Successful participants are guaranteed an interview with our network of partners.
Potential Roles:
* IT Support Technician
* Cloud Support Assistant
* Junior Network Engineer
* Service Desk Analyst
Eligibility
This is a government-funded opportunity. To apply, you must:
* Live in Greater Manchester (GMCA region).
* Be aged 19 or over.
* Have lived in the UK/EU for a minimum of 3 years.
* Earn below the gross annual wage cap.
* Prerequisites: Basic IT skills are required.
Cost
This is a fully-funded course with no fees – complete the training, build your portfolio, and secure your guaranteed interview