My client a leader in the financial sector are looking to employ and experienced Cisco /Webex AV Engineer
Key Responsibilities
1. Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies
2. Responsibilities include: Problem management, Incident management, and Change Management
3. Creates accurate project specifications
4. Drive proof of concepts to test new capabilities and technologies
5. Management and coordination of vendor and third-party escalation support
6. Provide technical input to create, maintain and implement content and standards
7. Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
8. Proficient with Voice, Video and WebEx technologies
Education & Experience
9. Up to 4 years of experience with voice video and Cisco Webex platform on and off premise
10. Experience with a Cisco Cloud Collaboration tools and VoIP Protocols
11. Bachelors Degree in computer science, computer engineering, or equivalent work experience
12. Microsoft Teams experience is a plus
Knowledge/Skills Specific technical knowledge in the following areas:
13. Cisco Cloud Collaboration Technologies:
14. Hybrid Calendar
15. WebEx App formerly known as ” WebEx Teams “
16. Video Conferencing (Cisco TelePresence)
17. Room OS 11
18. Cloud Calling
19. Control Hub Administration
20. Site Service Administration
21. Jabber
22. VoIP Protocols such as SIP, MGCP and SCCP
23. Video Devices, Cisco Room Series Room OS11, Desk Pro
24. Microsoft Exchange / Active Directory / Outlook/ Teams
25. Analytical skills and technical knowledge to take on service problems of moderate to high complexity
26. Able to decipher VoIP, Video and Webex topologies
27. Scripting and automation are a plus
*Rates depend on experience and client requirements