The White Hart Hotel is a distinguished four-star property renowned for exceptional service, attention to detail, and an elevated guest experience. We are seeking a poised, professional, and service-driven Hotel Receptionist to represent our brand and deliver an outstanding first impression to every guest. The Role As a Hotel Receptionist, you will be at the heart of the guest journey, ensuring a seamless, efficient, and personalised experience from arrival to departure. You will uphold the highest standards of hospitality while demonstrating discretion, professionalism, and genuine care. Key Responsibilities Providing warm, polished welcome and professional service to all guests Managing check-in and check-out procedures with accuracy and efficiency Handling reservations, guest enquiries, telephone and email correspondence Processing payments and maintaining precise guest and financial records Coordinating closely with housekeeping and Hotel management to ensure smooth daily operations Anticipating guest needs and resolving concerns with tact, discretion, and confidence About You Previous experience in a luxury hotel or high-end customer service environment is preferred Impeccable communication and interpersonal skills Well-presented, organised, and detail-oriented Confident using hotel property management systems and standard office software Calm, professional, and adaptable in a fast-paced environment Flexible to work shifts, including weekends and public holidays What We Offer Competitive remuneration A supportive and professional team environment Ongoing training and development within a luxury hospitality setting Staff benefits and discounts, where applicable