Job Responsibilities Develop and implement safety policies, procedures, and protocols to protect players from injuries and accidents. Conduct regular safety audits and inspections of venue and equipment used by players. Investigate and analyze player safety incidents, identifying root causes and implementing corrective actions. Stay updated on industry best practices and regulatory requirements related to player safety. Communicate safety information and guests and associates Critical Skills & Experience Requirements Bachelor's degree in hospitality or safety management. Previous experience in safety management or a related role. Knowledge of safety regulations and standards. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work collaboratively in a team environment. What we are looking for: 3 year's experience working as a manager in a restaurant, entertainment venue, or golf operation Experience in security and working in customer service would be beneficial Familiarity with safety and security procedure Demonstrated experience with dealing with the public Strong guest service skills and professionalism Excellent oral and written communication skills including spelling, grammar, and punctuation skills. Demonstrated proficiency using Microsoft Office (Word, Excel, Outlook, PowerPoint). Proficient in using risk management information systems preferred Hours - evenings and most weekends (candidates need to be available all week and will have 1 day off during the week and 1 day off at the weekend) Hours 4:30pm till midnight In return we offer: 33 days leave (inclusive of bank holidays) Quarterly bonus Continuous professional development in a fast-growing company Discounts that extend to friends and family Employee Assistance Program Access to discounts across retailer, restaurants and hospitality venues Please be aware the hours are mostly evenings and weekends. Salary £28,000 - £30,000 10% Bonus