Location: Hounslow
Hours: Monday to Friday, 08:00 – 17:00/18:00 (depending on workload)
Salary: Up to £35,000 (dependent on experience)
Overview
We are currently recruiting for an experienced Warehouse Administrator to join our client based in Hounslow. This is a hands-on, fast-paced role supporting both B2B and B2C fulfilment operations, including cross-border shipments and ETSF control.
The successful candidate will play a key role in ensuring smooth day-to-day operations, maintaining accurate systems data, and supporting operational efficiency through strong administrative and IT capabilities.
Key Responsibilities
Warehouse & Fulfilment Administration
* Coordinate and oversee daily warehouse administrative tasks across B2B and B2C operations
* Process orders using Warehouse Management Systems (WMS) with a high level of accuracy
* Generate picking lists, dispatch documentation, and shipping labels
* Support inbound and outbound operations including receiving, put-away, and returns processing
* Allocate workload in line with volumes and service level agreements (SLAs)
Cross-Border & Freight Coordination
* Support UK–EU–UK shipment processing alongside the cross-border team
* Ensure all shipment data and documentation are accurately recorded and compliant
* Assist with load planning and system tracking to optimise transport efficiency
* Liaise with third-party suppliers and transport providers
ETSF & Compliance Administration
* Maintain accurate records for ETSF-controlled goods in line with HMRC requirements
* Ensure all documentation is audit-ready and compliant
* Support secure handling and restricted access processes
Reporting & Systems Management
* Produce daily reports on KPIs including dispatch, accuracy, and performance metrics
* Maintain and update internal systems, spreadsheets, and tracking tools
* Analyse data to identify trends, issues, and areas for improvement
Health, Safety & Quality
* Ensure adherence to QHSE standards and safe systems of work
* Support audits, spot checks, and compliance reporting
* Maintain high standards of housekeeping and organisation
Team Support
* Work closely with warehouse operatives and supervisors to ensure smooth operations
* Assist with training on systems and processes where required
* Promote a culture of accuracy, accountability, and efficiency
Skills & Experience
* Essential: Very strong IT skills, including:
Warehouse Management Systems (WMS)
Advanced Microsoft Excel (data handling, reporting, spreadsheets)
Confident use of email, databases, and internal systems
* Previous experience (3–5 years) within a warehouse, logistics, or fulfilment environment
* Experience supporting cross-border or freight operations (desirable)
* Strong attention to detail and high level of accuracy
* Ability to manage multiple tasks and prioritise workload effectively
* Excellent communication and organisational skills
* Counterbalance forklift licence (desirable)
* Full UK driving licence (desirable)
* Understanding of QHSE principles (manual handling, PPE, LOLER/PUWER)
Additional Information
This is a hands-on role requiring both administrative and operational involvement
Candidates must have relevant experience to be considered
Please note: If you have not heard back from us within 7 working days please assume you have been unsuccessful