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About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Key Responsibilities:
Sales Strategy & Growth
* Uphold and deliver on the UK & I sales growth high-level strategy.
* To create and own a detailed three-year strategic sales plan, (updated annually) that sets out the opportunity, approach, and revenue target.
* Liaise with the Divisional Managing Director, marketing and sales teams to identify, develop, and penetrate new customers and revenue sectors for the Private Sector FM division.
* Identify and develop new and existing customer opportunities.
* To ensure the sales pipeline is qualified and sustainable to achieve annual sales target.
* Own and develop strategic relationships with key customers, consultants, partners and prospects.
Bidding, Commercial, And Contractual Management
* Lead major tender opportunities, including where required re-tender activity.
* Design win strategies with the sales, solutions and bid teams.
* Ensure all commercial and contractual processes are followed in line with group governance requirements.
Leadership And Performance
* Provide sales leadership and direction for the Private Sector FM sales management team ensuring a strong collaborative culture and relationship with the division’s senior team.
* Develop and sustain sales operational excellence and strong sales process management.
* Monitor sales objectives, targets, performance and other agreed KPIs.
* Monitor and manage the performance of the sales teams via 1:1’s and effective use of CRM system (Salesforce)
* Ensure focus on management by fact, identification of root causes of problems and issues and the development of corrective action plans as appropriate.
* Support the wider sales team in developing high-performance teams and a culture of change management.
* Develop and sustain sales operational excellence and strong sales process management.
* Assist in the recruitment of new sales talent as required and ensure that robust sales process programmes are in place and adopted
Team Support
Bid, Commercial & Legal
* Collaborate with legal, bid and pricing functions to promote productivity
Tele-Marketing
* Ensure the sales team are working effectively with the external tele-marketing team to identify key prospects and providing targeted lists for the relevant sectors e.g., Workplace, Industries, Media, Retail and Venues
Internal SME/functions
* Collaborate with leads, stakeholders and operational teams of; Private Sector FM, Catering and functions (e.g., IT/IS, ESG, Mobilisation) required in the business development process
Marketing
* Assist in the development of marketing campaigns for the relevant sector(s).
* Working alongside marketing to identify target customers and go to market propositions.
Skills
* Subject matter and commercial knowledge across all aspects of FM within the private sector
* Proven experience of delivering sales targets with strong consistent win ratios
* Able to communicate and influence senior-level client contacts, to gain buy-in and acceptance of developed solution and sustainable pricing that meets client requirements.
* Strategic operational management experience and proven track record in the security sector
* Able to work effortlessly within a matrix style organisation.
* Good people skills, influence, and impact, working with others.
* A strong quality orientation and commitment to continuous improvement
* An influential and persuasive communicator, with a high standard of written and verbal communication skills
* A clear and analytical thinker, able to offer new and innovative solutions and balance multiple inputs.
* Excellent people management and people skills.
* Strong decision maker
* Strong and effective communications and leadership skills
* Strong engagement and influencing skills capable of effecting cultural change.
* Analytical thinker with demonstrable critical thinking skills
* Leads by example in all role activities
* Client-driven.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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