Job Description
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Closing date: 27-02-2026
Customer Team Leader
Location: High Street, Partridge Green, RH13 8HR
Pay: £13.99 per hour
Contract: 16 hours per week + regular overtime, permanent contract, part time
Working pattern: 2pm to 10pm on Sunday and one night in the week
30% colleague member discount in store - see below for more benefits
Apply easily from your mobile by completing our assessments - no CV needed!
You must be aged 18+ to authorise age-related sales
Join us as a Customer Team Leader and take the next step toward managing your own store.
As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, youll play a key role in making life easier for our customers.
Why this job matters:
Youll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. Youll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, youll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you’ll do
* Own the day-to-day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co-op through community engagement and membership growth
What youll bring:
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
Why Co-op?
At Co-op, were owned by our members. And because were owned by you, we can do right by you. So, when you join us, youre not just taking a job, youre joining a movement. Were an organisation that puts people and communities first, and were powered by purpose. We want this to be a place where you can thrive, so youll also receive:
* Full training and career development resources
* 30% discount on Co-op products in store
* Flexible access to you pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro-rata, including bank holidays)
* 24/7 access to GP appointments, and colleague support programme
* Market-leading policies to help you though lifes big moments
A place youll belong:
We’re building diverse and inclusive teams that reflect the communities we serve.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at /apply-process and our inclusion commitments at /diversity-inclusion
As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. xjlbheb
We reserve the right to remove a vacancy before the scheduled closing date.