Overview
Competitive Salary + Career Progression
Join a Team That Keeps the UK Moving
Make Your Move and join a team where your potential is recognised, your growth is supported, and your work makes a real impact. At Enterprise Mobility, we operate one of the UK’s most diverse and dynamic vehicle fleets. Now, we’re looking for a motivated and customer-focused Customer Assistance Representative to join our Flex-E-Rent team in Wigan.
Why Join Us?
1. Structured Career Development – Clear training roadmap with a £1,000 salary increase upon completion
2. Fast-Track Progression – Promotion to Senior Customer Assistance Representative within 10-12 months
3. Leadership Opportunities – Access to our development programme and future management roles
4. Work-Life Balance – Monday to Friday schedule, no weekend shifts
5. Generous Leave – 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!
6. Comprehensive Benefits – Including pension, life assurance, access to same day virtual private GP appointments & more!
7. Employee Perks – Discounts on car hire, Cycle to Work scheme, paid volunteer days
What Division Will I Be Working In?
Enterprise Flex-E-Rent is our commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from locations all across the UK and Ireland. Join our team and be one of the people driving our growth.
To help understand and find out more about our Flex-E-Rent division of Enterprise Mobility, please visit:
Location
Enterprise Flex-E-Rent, Landgate Industrial Estate, Wigan Rd, Ashton-in-Makerfield, Wigan WN4 0BW
Responsibilities
What You’ll Be Doing
8. Delivering exceptional customer service in person, by phone, and via email
9. Managing vehicle bookings and fleet systems
10. Building strong customer relationships and supporting account management
11. Handling administration, problem-solving, and operational tasks
12. Helping the business grow by giving you the chance to boost income and cut costs
13. Working both independently and as part of a fast paced high-performing team
Qualifications
What We’re Looking For
14. Strong communication and customer care skills
15. A flexible approach to work
16. Experience handling enquiries via email, phone, and face-to-face
17. No Driving Licence is required for this role – Just the ability to commute to and from the office
18. Business-level IT skills (Excel, Outlook,
19. Ability to pass a security check (criminality, financial, and employment references)
We are an Equal Opportunities Employer