Hackajob is seeking a Specialist Customer Care Advisor for Barclays in Northampton. This role involves providing exceptional customer service to Business Banking customers through inbound and outbound communication. Candidates should have experience in customer service, especially in a telephony environment. Responsibilities include resolving complex customer inquiries, managing casework, and collaborating across teams to improve customer care processes. The salary for this position is £27,500 per annum, with a shift rotation from 8 am to 8 pm, Monday to Saturday.
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