Business Manager
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex.
Our amazing team provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve.
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Responsibilities:
* Lead the Service Team to ensure top-quality service and cleanliness standards.
* Working alongside the Registered Care Manager, you will provide leadership in pastoral and spiritual aspects for residents and staff.
* Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
* Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
* Manage the training and development of staff in line with the Society’s Personnel Policies;
* Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team;
* Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
* Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve residents' quality of life.
Skills/Experience:
* Willing and able to take a lead in maintaining the Christian ethos of the home;
* Management experience in a business setting;
* Comfortable with writing business communications to staff and residents as well as authorities etc;
* Ability to communicate effectively at all levels whilst maintaining confidentiality;
* Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
* Able to work under pressure and provide calmness in all situations;
* IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
* Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings