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Customer Care - full time, Middlesbrough
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Client:
Location:
Middlesbrough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6b1930b41695
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Overview
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining cleanliness standards in dining areas and toilets, and creating a warm, welcoming atmosphere. Establishing and maintaining positive communication with customers and keeping the manager informed about customer satisfaction are key parts of your role.
You will work in a fast-paced, energetic environment. We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behaviour should come naturally. Good communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. Maintaining high energy levels while working efficiently and productively is also important. Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
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