Job Title: Service Transformation Director (Health and Life Sciences Advisory)
Job Location: Birmingham, UK
Job Location Type: Hybrid
Job Contract Type: Full-time
Job Seniority Level: Director
Job Description
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
A Little More About Your Role
Provide expert consultancy and leadership for a team managing large‑scale service redesign and improvement programmes across UK and International health and life sciences organisations. Focus on delivering measurable improvements in patient outcomes, operational efficiency, and financial sustainability through evidence‑based transformation.
In the UK, deliver measurable benefits aligned to NHS Trust and Integrated Care System priorities, national NHS mandates, and local operational pressures—such as reducing variation and improving access.
The role holder will provide expert change leadership, programme assurance, and stakeholder engagement.
Key Responsibilities
* Lead development and execution of service transformation strategies for UK and International health organisations.
* Lead complex service change projects (e.g., outpatient transformation, virtual wards, diagnostics optimisation).
* Advise clients on clinical pathway redesign with the ability to recognise cash‑releasing savings, cost avoidance, workforce productivity gains and estate utilisation improvements.
* Translate UK and International national policy, NHS Integrated Care System and Trust strategies and CQC improvement requirements into a coherent transformation portfolio with clear outcomes, KPIs, timelines, and benefits.
* Establish governance and facilitate stakeholder engagement sessions (Steering Groups, Clinical Reference Groups, Benefits Boards).
* Provide leadership, mentoring and support growth of a high‑performing, multi‑skilled team to deliver service transformation projects.
* Manage profitability of the projects and ensure team utilisation is at target levels.
* Develop thought leadership articles.
Key Relationships
* Direct report to Group Lead for Transformation.
* Work directly with other service leaders to agree approach that best meets client expectations.
Qualifications
* Significant track record delivering complex, cross‑organisational transformation in health or public sector, with tangible, quantified benefits.
* Experience ideally within a consultancy organisation leading transformation programmes for a range of health and life sciences organisations.
* Transparent, evidence‑based decision‑making.
* Management and development of a high‑performing team.
* Excellent communication, negotiation, influencing skills; ability to manage multiple stakeholder interests.
* Embracing diversity of nationalities, cultures and perspectives; demonstrates managerial courage, provides actionable feedback, fosters a culture of learning and development.
* An understanding and appreciation for digital technologies and how they will continue to impact WSP’s services and design for the built environment; ability to translate digitalisation into new services and delivery methods.
Benefits
WSP offers flexible hybrid working, support for health and wellbeing through our Thrive programme and virtual GP services, gym membership subsidies, menopause support packages, and opportunities for part‑time and flexible arrangements. Employees can also utilise “WSP My Hour” for personal activities and purchase additional leave.
Equal Opportunity Statement
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria. Please let us know if you require any workplace adjustments in support of your application.
#J-18808-Ljbffr