Job summary
Administrative Assistant Band 2 Are you seeking a genuine career path?
At Kingston Hospital we believe in employing the best staff so we can provide an excellent service to all our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams.
We are recruiting to Administrative Assistants and Patient Pathway Coordinators roles Bands 2 in several of our clinical services.
** Please note only full time posts available **
Main duties of the job
You will be the first point of contact for all administrative issues relating to a patient's pathway of care. You will work as part of a multi-disciplinary team and provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire process is managed smoothly.
The work is fast-paced and can be complex but you will have the opportunity to support our patients and make sure they receive the best possible care. To do this you will need to be able to work in a calm, logical way and be able to multi-task as each day can be different and challenging.
These roles will ideally suit those with experience within a customer services environment or call centre background with a passion for providing the best possible service to our patients and service users.
In return for your dedication and skills, we offer an optional apprenticeship programme with protected time for study, as well as tailor-made training and development for career growth. You will learn skills that will equip you to progress in a rewarding career supporting NHS clinical services whilst working towards nationally recognised apprenticeship qualifications. We also offer support and a buddying system so that new team members quickly find their feet and help each other learn in a supportive way.
About us
Kingston and Richmond NHS Foundation Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
Compassionate- We treat everyone with kindness, understanding and empathy
Inclusive- We are respectful, fair and open, valuing everyone's unique contribution
Collaborative-We work together across our teams and with our partners and are helpful, positive and supportive
Inspiring- We strive for the best for patients, communities, staff and partners and are always learning and improving
Details
Date posted
23 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£29,179 a year per annum (pro-rata) Inclusive of HCAS Outer
Contract
Permanent
Working pattern
Full-time
Reference number
DE-GV-Z
Job locations
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Job description
Job responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
NB: ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.
Job description
Job responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
NB: ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.
Person Specification
Qualifications
Essential
* GCSE or equivalent in Maths, grades A-C
* GCSE or equivalent in English, grades A-C
Experience
Essential
* Experience of using Microsoft Office, including Word and Excel
Person Specification
Qualifications
Essential
* GCSE or equivalent in Maths, grades A-C
* GCSE or equivalent in English, grades A-C
Experience
Essential
* Experience of using Microsoft Office, including Word and Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Employer's website
(Opens in a new tab)
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