Account Manager – Office Based
Location: Mansfield (Office Based)
Salary: £28,000 – £31,000 per year
Job Type: Full-time
Overview
An exciting opportunity has arisen for an experienced Account Manager to join a busy internal sales team. Working closely with an External Sales Manager, this office-based role is responsible for managing customers within a designated Northern sales region (from Junction 28 of the M1 up to Leeds).
You will be responsible for handling all enquiries and orders generated within this area, ensuring excellent customer service and supporting sales growth.
Key Responsibilities
1. Processing daily sales orders received via email and telephone
2. Keeping customers informed of stock availability and delivery schedules
3. Managing bespoke stock re-order levels for existing customers
4. Liaising with external manufacturers to obtain competitive pricing and production lead times
5. Supporting the External Sales Manager to prioritise and maximise sales growth opportunities
6. Building strong, long-term relationships with customers through proactive account management
Skills & Experience Required
7. Minimum 3 years’ experience in Account Management (required)
8. Proven ability to develop, retain and build customer relationships
9. Professional telephone manner
10. Highly organised with a strong commercial mindset
11. Strong IT skills
12. Experience using Excel (essential)
13. Experience using Sage Accounts (beneficial)
Benefits
14. Company pension
15. Private medical insurance
16. Profit sharing
17. Employee discount
18. Free parking
19. Casual dress
Additional Information
20. Full-time, office-based role
21. Candidates must have the right to work in the United Kingdom
22. Experience in Account Management: 3 years (required
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