Resident Liaison Officer/Tenant Liaison Officer
Contract: about 1 month (possible extension)
Base Location: Remote (Travel Required to Liverpool and Lancashire Area) Salary: £14.35 ph PAYE Working Pattern: Mon to Fri, 8:00 to 16:30
EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company.
To deliver exemplary customer care and communication throughout the delivery of a project. To be the main point of contact between the resident, site team and relevant client stakeholders. To assist in the smooth running of contracts by delivering a consistent service across the region. To understand, implement and adhere to the company H&S policies.
Key Accountabilities:
1. Effectively communicate with residents in line with the Resident Engagement Strategy using the agreed communication templates.
2. Complete all Pre-Entry induction visits for the properties listed within the programme.
3. Be...