Third Space is a collection of
luxury health clubs in London; individual in style, bound by a common
philosophy: to provide outstanding fitness spaces that members feel are their
own.
Our people are the creators that
bring the space to life. We’re a team of motivators, inventors, and coaches;
always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We
inspire our members to fulfil their lives and they rely on us…and we wouldn’t
have it any other way. This is our space.
With the opening of 4 brand-new
clubs in different locations across London in the next 12 months, alongside the
refurbishment of our existing clubs, now is the time to join Third Space and be
a part of a company that genuinely strives to be the Best in Class.
Reporting to the club General
Manager and Sales Director, the Sales Manager will be responsible for achieving
sales targets for the individual club, through innovation and proactivity.
Key responsibilities for
this role will include but not be limited to:
* Effectively manage team performance, setting targets, giving
feedback, developing and supporting team members to ensure the Third Space
values, operating procedures and ways of working are embedded and that the
KPI’s are met (membership target numbers achieved).
* Continually providing sales training for the team and other
department team members where applicable on sales techniques, to maximise
productivity of all club team members who are in a position to sell.
* Respond to member feedback as appropriate, report feedback to
relevant departments and GM, where necessary, ensuring a satisfactory
outcome in a timely manner.
* Attend meetings and contribute to club and company strategy,
sharing best practice and contributing ideas to further enhance the member
experience and attract new members.
* Work with the Sales Director and Marketing team to formulate the
annual marketing plan and ensure it is implemented correctly, within
budget and in a timely manner.
In order to be successful in
this role, you will need to able to have:
* An excellent track record in a sales environment
* In-depth knowledge of CRM systems
* Experience of resource allocation and managing shift rota
* You will also need to be happy to work flexibly (unsociable hours
and weekends).
Our employees’ well-being is
central to our success, and by joining us at Third Space, you will receive our
employee benefits including Group Membership to all of our clubs, plus a
complimentary membership for a friend or family member, as well as discounted
rates across our Spa, Medical, Nutrition and Hospitality brands.
We’ll also ensure we provide you
with all the training, development and support you need to be successful in
your role, with opportunities to join our training academies across all areas
of the business.