Welfare Benefits AdviserSalary:32,585 per annum pro rata for part timeContract: Fixed term Contract until 30th June 2027Hours: Part time 28 per weekLocation:Blackburn Central LibraryClosing date: Wednesday 3rd June 2026 at 11.30pmDo you have experience of providing welfare benefits advice and advocacy?Then join Shelter as a Welfare Benefits Adviser and you could soon be playing a vital role in helping our clients get the support they need.About the roleYour role will be to deliver a specialist advice service, supporting clients with a wide range of issues from benefit entitlement checks and supporting with claims, to providing representation at appeal tribunals. You will use legislation and your own experience to complete submissions and manage a varied caseload.Working in partnership with colleagues in the Hub, you will support clients in crisis to maximise their income and secure accommodation.About youYou will need experience of providing welfare benefits advice and advocacy with the ability to progress to specialist level knowledge.You will be able to carry out casework related interviews, maintain detailed case records and deliver group workshops and presentations.The role will also involve effective communication with all stakeholders, particularly those with lived experience of homelessness and collaborate with people from other teams and organisations.BenefitsWe offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans.Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.About ShelterHome is a human right. Its our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.We exist to defend the right to a safe home. Because home is everything,We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.Safeguarding statementSafeguarding is everyone's business.Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect.All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.How to applyPlease click Apply for Job. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the first four points in the About You section of the job description of no more than 1000 words in total.Please provide specific examplesfollowing the STAR format and ensure you demonstrate how you address the behaviours below in your responses:We prioritise diversity and have an inclusive and open mindsetAny applications submitted without a supporting statement will not be considered.Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.