Assistant Director Localities, Property Services, Basingstoke
Job Reference: 22e55070ad4b
Posted: 24.06.2025
Job Views: 44
EU work permit required: Yes
Job Category: Other
Location: Basingstoke
Role Overview:
You will lead a large team to deliver safe, customer-centric, high-quality property repairs, improvements, projects, and maintenance services. The delivery will involve in-house staff, subcontractors, main contractors, and external consultants. You must ensure all works are conducted safely and competently, meeting all regulatory and legislative obligations, while maintaining customer focus.
Responsibilities include:
Managing significant annual budgets, ensuring expenditure monitoring and compliance
Delivering improvement programs and projects within performance and financial targets
Optimizing resource deployment to maximize productivity and customer benefits
Building relationships with stakeholders and partners to support organizational objectives
Leading service delivery strategies across localities, including residential and non-residential portfolios
Collaborating with senior leaders to achieve business outcomes efficiently
Implementing innovative solutions to enhance customer service and operational efficiency
Candidate Requirements:
Experience leading multidisciplinary, customer-focused teams in complex maintenance environments
Strong knowledge of program development and performance improvement
Financial planning and risk mitigation skills
Ability to analyze data and develop meaningful metrics
Strategic thinking, commercial awareness, and value-driven approach
Track record of delivering innovative concepts and adapting to policy changes
Effective in meeting deadlines within complex environments
Knowledge of health, safety, and environmental legislation
Proven customer service achievements in complex delivery settings
Benefits include:
Annual flex-pot, discount shopping, and cycling schemes
25 days holiday plus bank holidays, increasing to 30 days
Generous pension scheme (up to 12%), life cover at 4x salary
Wellbeing benefits, including virtual GP services
Flexible working arrangements
Optional private medical, dental insurance, and critical illness cover
We value diversity and inclusion and encourage applications from all backgrounds. Join us to be part of a values-driven organization committed to excellence.
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