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Job Title: 2nd / 3rd Line Azure Cloud Support Engineer
Location: East London (Hybrid - Remote & Onsite Support)
Salary: £40,000 - £45,000 per annum
Job Type: Full-Time | Permanent
Are you an experienced IT professional with a strong background in Azure Cloud, networking, and support services? We're looking for a 2nd / 3rd Line Azure Cloud Support Engineer to join our growing technical team based in East London.
This role offers the chance to work in a dynamic and fast-paced environment, providing high-level support across desktop, server, and cloud infrastructures.
Key Responsibilities
* Provide 2nd and 3rd line technical support for end-users and clients (desktop, server, and mobile devices).
* Deliver telephone and remote support, ensuring timely resolution of issues.
* Troubleshoot and support VoIP telephony systems at a basic to intermediate level.
* Monitor and maintain data center operations, ensuring uptime, performance, and hardware reliability.
* Handle PRTG monitoring, NTFS permissions, VLAN configuration, and access control.
Required Skills & Experience
* Proven experience in a 2nd / 3rd line support role within a Microsoft Azure-focused environment.
* Strong working knowledge of Microsoft Azure services - storage, identity, security, and related cloud components.
* Solid understanding of Windows Server environments, Active Directory, and Microsoft 365 administration.
* Experience with Cisco networking technologies including firewalls, switches, and VPNs.
* Familiarity with VoIP systems and telephony troubleshooting.
* Confident in managing NTFS permissions, VLANs, and access control systems.
* Ability to work both independently and collaboratively in a team.
* Strong analytical and problem-solving abilities.
* Excellent communication skills, both verbal and written.
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
IT Services and IT Consulting
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