Job Title: Senior New Build Administrator Location: Stoke-on-Trent Reporting to: Head of Installations Salary: £27,000 - £31,000 per annum Contract Type: Fixed Term Hours: Full-Time Job Overview: Were seeking a highly organised and proactive High-Level Administrator to join and support our expanding New Build Department. This is a fantastic opportunity to play a key role in maintaining smooth financial processes, ensuring compliance, and driving operational efficiency as the business continues to grow. If you thrive in a fast-paced environment and enjoy making a real impact through organisation and process improvement, this could be the perfect next step for you. Key Responsibilities: Payroll & Compliance: Take ownership of payroll processing, ensuring wages are accurate and all information is complete and correct. Verify that plumbers have submitted all the necessary details for registering boilers and waste-water recovery units, maintaining compliance and accuracy at every stage. Financial Administration: Work closely with the management team to manage invoicing processes and assist in chasing outstanding payments. Keep precise financial records and ensure all supplier and customer account information is up to date and well organised. Personnel Administration: Maintain accurate, secure, and up-to-date personnel files. Assist with onboarding documentation for new starters and support HR compliance tasks to ensure smooth integration into the business. Health & Safety & Process Improvement: Support the implementation and monitoring of health and safety procedures, promoting a safe and compliant working environment. Identify opportunities to streamline and enhance processes within the department, helping to increase efficiency and productivity. Growth & Development: Show initiative by identifying areas for improvement and contributing new ideas as the department continues to expand. This role offers the opportunity to grow alongside the business and take on more responsibility over time. Skills & Experience: Strong administrative and organisational abilities. Experience in payroll, invoicing, or financial administration is preferred. Knowledge of HR processes and health & safety compliance would be an advantage. Excellent attention to detail and a high level of accuracy. Confident working collaboratively across departments and managing multiple priorities. Proficient in Microsoft Office and general office software; familiarity with accounting software is desirable. Pay Rate: £13.00 £15.00 per hour (depending on experience) Hours: Standard working hours are 08:00 16:45 (40 hours per week). We can also offer a flexible schedule of 09:00 15:00 (27.5 hours per week) if preferred. This is an excellent opportunity for a motivated administrator to take on a varied, rewarding role within a growing team, where your skills, ideas, and attention to detail will make a real difference every day.