Internal Sales and Customer Experience Advisor This exciting career opportunity allows you to utilise your proven internal sales and customer service skills, working within a manufacturing team where quality, service, and innovation are at the core of every customer interaction. This global manufacturer seeks a confident and experienced internal sales and customer advisor to support an international client base, offering exceptional services and support with precision, care, and professionalism. Key duties and tasks: As an integral part of our customer sales and support operations, you will: * Handle high volume inbound customer enquiries via telephone and email with professionalism and efficiency * Process customer sales orders using SAP ERP, ensuring accuracy across all transaction stages * Generate pricing and quotes, liaising with clients to secure repeat and new business * Coordinate closely with production and logistics teams to ensure timely delivery * Maintain and update customer records through MS Office tools and SAP * Able to investigate and present data analytics regarding customer usage financial spend patterns * Contribute to continuous improvement in service and support processes The most suitable candidate must evidence: * 3–5 years’ proven experience in internal sales or customer service, ideally within a manufacturing or technical environment * Advanced skills in MS Office (Excel, Outlook, Word) * Proficiency in SAP ERP systems for order management and customer interaction * A confident communicator, able to manage multiple accounts and priorities * Strong attention to detail and a proactive approach to problem-solving * The ability to work collaboratively with internal stakeholders across departments Salary and benefits: * Competitive salary of £27,000 * A comprehensive employee benefits package, including pension, wellness support, and more * Flexible working options to support work–life balance * Opportunities for ongoing training and development * A positive, inclusive team culture in a thriving business