Do you enjoy leading well-run public services that make a real difference? Can you motivate people, set clear direction and deliver improvement? Are you known for your attention to detail and organised approach? If so, you could thrive in our Registration Services team. As we modernise and improve how we work - this is a unique opportunity to join our leadership team and make a real impact. Implementing major legislative change following the Data (Use and Access) Act 2025 and deliver a programme of service transformation, you will provide visible leadership - embedding continuous improvement, strengthening resilience, and creating space for innovation and appropriately managed risk-taking. You will work with colleagues to co-design and implement new ways of working, delivering our Medium-Term Development Strategy and ensuring we consistently deliver efficient, effective, customer-focused services. Interviews to be held: to be confirmed There is full information about the role below and attached. If you would like an informal discussion, please contact Michael Appleford, Head of Elections, Registration Services and Local Land Charges at michael.appleford@brighton-hove.gov.uk. About the role Here at Brighton & Hove Registration Services, we strive to provide a first-class service to our residents and to be recognised as a best-practice authority. We are looking for a dedicated, resilient and inspiring team player to join us, helping to deliver a modern, professional service to the public. Working collaboratively with the Head of Elections, Registration Services and Local Land Charges, and our statutory Superintendent Registrar and Registrar of Births and Deaths, you will demonstrate excellent organisational, project management and problem-solving skills. Operating within a regulatory framework, you will be confident in constructively challenging current ways of working and delivering change while continuing to meet statutory responsibilities. You will also be adept at anticipating peak demand, planning resources effectively - and managing processes to mitigate pressure points. The service is based at Brighton Town Hall where we deliver weddings, civil partnerships and a range of non-statutory services from our suite of ceremony rooms. As a visible, hands-on leader, you will be expected to work from the office for the majority of the week. As we deliver the digital civil registration programme, there will be opportunities to develop the service towards a more hybrid and flexible working model. Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Why work for us? As a council, we want to: • be connected • be confident • be innovative and creative • be diverse and inclusive • be healthy and psychologically safe For more information about our values and the benefits of working at the council, visit Why work for us which gives details of our wellbeing support, our benefits including leave and pensions as well as details of our training and development. How to apply Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to provide your education and career history and answer some application/shortlisting questions. Your answers to the application/shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process. AI advice for candidates We are interested in hearing about your experience and skills in your own words. While we value people who know how to use AI, we ask that you minimise using it in your application. We are keen to hear how your experience and skills align to our values and the skills and experience needed to perform well in our roles with clear real examples from you. To support you in this, we have guidance on using the STAR model which can help you ensure you are telling us your whole story. We also provide clarity on the skills we are looking for in our adverts and in the job description/person specification attached to each job advert. All the applications we receive are read by at least two hiring managers and we do not use AI in this process. Our experience of reading applications is that those that have heavily used AI contain generic paragraphs that are strikingly similar to other applicants' responses. This makes it extremely difficult to differentiate between applications, and doesn't give us enough evidence of your individual skills. There is a risk that we will therefore not be able to shortlist you. Instead, we recommend you ensure your application stands out by presenting clear examples of your actual skills and experiences in your own words. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.