Job description:
Job Title: Supported Housing Service Manager
Salary:£35,200 - £39,600
Location:South Cumbria (Westmorland & Furness)
Hours:37.5 hours per week (flexible working required)
Contract Type:Permanent
Job Purpose:
The Operations Manager will oversee the delivery and development of commissioned services, housing, subcontracts, and new enterprises across Cumbria, with a focus on Westmorland & Furness. This role involves inspiring leadership, performance management, and active engagement with partners, stakeholders, and people in recovery.
Key Responsibilities:
1. Manage and support teams delivering housing, tenancy sustainment, and wellbeing services.
2. Ensure maximisation of housing benefit/service charge revenues and occupancy levels.
3. Work with the Senior Leadership Team to develop service diversity across Cumbria.
4. Collect, analyse, and report on performance and impact data.
5. Monitor and evaluate services, ensuring user feedback and co-production.
6. Set and manage service budge...