Overview
Vertu Nissan Darlington are hiring a Parts Advisor to join our team. We offer a basic salary of £29,250 plus company benefits.
You will be required to work alternate Saturdays, as per the departmental rota, between 8:00am and 12:00pm.
We have a great on-site team committed to providing a fantastic customer experience and professional service to trade customers. Your daily duties include dealing with incoming trade parts enquiries and orders via telephone and online platforms.
Responsibilities include accurately identifying parts to meet customer sales requirements, leveraging promotions to achieve targets, identifying and maximising upsell opportunities to grow sales, and maintaining knowledge of new or updated parts through training, bulletins, catalogues, parts updates, special offers, recalls, etc.
We are proud to invest in our colleagues’ personal development with ongoing training opportunities, career progression, and a range of benefits you would expect from an employer of choice.
Responsibilities
* Deal with incoming trade parts enquiries and orders via telephone and online platforms.
* Accurately identify parts to meet customer sales requirements.
* Utilise product promotions to achieve specific targets.
* Identify and maximise upsell opportunities to grow overall sales figures.
* Maintain knowledge of new or updated parts through training and information sources (bulletins, catalogues, parts updates, special offers, recalls).
Qualifications
* Ideally, parts experience from a similar role within the motor industry.
* Ambitious with a determination to seek out new sales opportunities within the customer database and exceed parts sales objectives.
Benefits
* 25 days holiday rising with length of service – plus bank holidays
* Access to an online rewards platform with cashback and discounts
* Preferential Service Rates
* Colleague Purchase Scheme
* Share Incentive Scheme
* Pension
* Enhanced Maternity & Paternity
Apply today to be considered for this vacancy.
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