The role of Maintenance Caretakerwill include:
1. Undertake reactive basic repairs and maintenance duties in student accommodation, undertaking repairs and reporting issues which require specialist attention
2. Ensuring statutory compliance is maintained including carrying out Fire Alarm tests, emergency lighting & water hygiene checks, ensuring they are completed in a timely manner
3. Record keeping in line with standard operations procedures
4. Maintaining materials and equipment stock levels to ensure cost effectiveness and availability
5. Assisting the management team with flat inspections and audits to ensure safe and secure environments in line with Health and Safety and emergency procedures and regulations
6. Ensuring the standard of cleanliness of the site is maintained including waste management and cleaning in accordance with specific site requirements and schedules
7. Delivering high quality customer service to our residents and escalating any shortfalls in service delivery to the line manager to ensure they are dealt with appropriately
8. Act as the first point of contact to our customers, responding positively to complaints and service breakdowns
Skills and experiences:
9. Experience within a caretaking or maintenance role is essential
10. Practical skills in identifying and /or carrying out basic repairs
11. Working knowledge of health and safety
12. Excellent communication skills allowing you to provide great customer service
13. The ability to assess priorities and plan work effectively to meet deadlines
14. Able to work on own initiative as well as part of a team, interpreting written and verbal instructions and maintain written records
15. Occasional travel may be a requirement of the role. Therefore a full valid driving license is desirable
Why work for us?
Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:
16. £20,772 per annum (rising to £21,865 per annum after 12 months, subject to satisfactory performance)
17. 25 days leave rising to a maximum of 30 days (plus public holidays) pro rata
18. A pension scheme wi