Conveyancing Team Manager
Conveyancing Direct Property Lawyers are looking for a Team Manager to join our growing team in Manchester
This newly created position is designed to lead and inspire both our current and future graduates, ensuring the seamless delivery of high-quality legal services while supporting the broader business in achieving its goals.
Key Responsibilities:
1. Team Leadership : Manage, coach, and mentor your team, ensuring high performance and a positive working environment.
2. Operational Excellence : Oversee team workloads, manage absence and holidays, and ensure that all tasks are completed within company SLAs. Monitor KPIs and MI to optimise team performance and revenue generation.
3. Relationship Building : Collaborate with internal stakeholders and aligned estate agent subsidiaries to build strong, positive relationships and drive business growth.
4. File Auditing & Risk Assessment : Conduct file audits, ensuring accuracy and compliance with legal procedures, AML, and client care standards. Lead problem-solving on complex cases and provide pragmatic legal advice.
5. Complaint Handling & Continuous Improvement : Address and resolve any complaints promptly and professionally. Contribute to the continuous development of team practices and ensure high standards of client service.