Join to apply for the Account Manager role at GEM Plumbing & Heating Services, LLC
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Join to apply for the Account Manager role at GEM Plumbing & Heating Services, LLC
GEM Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community.
While working with us expect to be treated like family - because you are! You will work in an environment where your hard work is rewarded, recognized, and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job -make this career move and apply today!
Overview
As a Commercial Sales, you will work within our Plymouth/ Cape Cod Service department to provide clients with comfort estimates. This is a full-time position. Some overtime may be required. You will report to our Yarmouth, MA office and will travel within other MA territories.
Responsibilities
* Develop and implement effective sales strategies to explore new business opportunities, including the identification of key decision-makers within targeted leads.
* Provide customers with prompt and accurate price quotes, showcasing the latest technologies tailored to meet their specific needs, with a focus on leading with financing options.
* Collaborate seamlessly with other departments to facilitate smooth sales-to-install handoffs, ensuring an exceptional end-to-end customer journey.
* Engage with fellow Comfort Advisors to communicate sales targets, share best practices, and foster a collaborative work environment that drives success.
* Prepare and deliver regular sales reports to management, highlighting achievements and areas that require attention for continuous improvement.
* Conduct outbound follow-up calls to existing clients through both telephone and email.
* All appointments conducted in-home to provide personalized and tailored solutions.
* Proactively prospect to generate 10% of leads, showcasing your ability to identify and pursue new business opportunities.
* Additional duties as assigned, contributing to the overall success of the team and organization.
Required Skills And Experience
* 1-2 years of Commercial HVAC Sales Experience
* Business to Business (B2B) Sales and Relationship Building
* HVAC Estimating experience is highly preferred
* Proven track record of at least 1+ years in sales, consistently meeting or exceeding sales targets.
* Exceptional analytical skills with acute attention to detail.
* Outstanding written and verbal communication skills.
* Previous experience in the home services industry is highly preferred, demonstrating a strong understanding of customer needs in this sector.
Environment
Working Conditions:
* Moderate to loud noise levels in the work environment.
* Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.
* Work settings both indoors and outdoors, encompassing various climate conditions ranging from very cold to very hot and humid.
Physical Abilities
* Ability to use a computer for extended periods, involving sitting, keyboard entry, and use of office equipment.
* Effective communication skills using both computer and phone/smart devices.
* Vision capabilities include close vision, distance vision, and adaptability.
* Physical agility involves reaching, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, and climbing.
* Ability to carry supplies, up to 25 lbs.
Benefits
* Competitive salary
* Medical, Dental, and Vision Insurance
* 401K Plan with Company Match
* Holiday Pay
* Long Term Disability
* Company Paid Life Insurance
* Flexible Spending Account
* iPhone
* iPad
* Laptop
* Great Company Culture
* Continuous and extensive training and development
GEM Plumbing & Heating is an Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Consumer Services
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