Role
The Sales Account Director is a senior-level position responsible for:
Opportunity Management
Driving strategic business growth and profitability through effective account/sales strategies and relationship management. You will be responsible for managing strategic and enterprise accounts to achieve your targets in line with Version 1’s growth plans.
Customer Management
Managing and growing Version 1’s relationship with a portfolio of accounts. Building and maintaining strong client relationships at all levels, ensuring ongoing revenue run‑rate protection, identifying new business growth opportunities, and leading an multi‑disciplinary team of sales/delivery/technical professionals to meet or exceed sales targets.
Contract Management
You will be responsible for your portfolio of account’s financial performance metrics (Revenue, TCV, IYR and Profit) and Customer advocacy metric (NPS, CSAT). You will be pivotal in ensuring the account is managed in line with contract requirements to maximize return for Version 1 alongside the delivery and commercial team.
* Leading the contracted relationship: The Account Director will work in lock‑step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 – client engagement, commercials, contracting, delivery practice engagement, and project mobilization.
* Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company/account objectives. The account director will sponsor Quarterly Business Reviews.
* Developing and implementing sales strategies: The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives. This is a critical part of the role.
* Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust.
* Leading the account sales team: The Account Director is responsible for the performance of the multi‑disciplinary teams they will lead, manage and coach the sales team to ensure sales targets and KPI’s are achieved.
* Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run‑rate delivery (quarter on quarter/year on year) is, as a minimum maintained, but ideally growing.
* Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts.
* Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI’s.
* Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc)
* Collaborate with Internal Stakeholders: The Account Director will collaborate with key team members in other departments such as Portfolio Directors, Delivery Principals, and Advisory Services, as well as various people across practice, delivery and commercial to ensure that the client’s needs are being met.
* Stay up-to-date with industry trends: The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company’s sales strategies are effective.
* Provide regular reporting: The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management.
Qualifications
* Extensive experience working in a similar role, leading a multi‑disciplinary team and setting successful sales strategies within the technology industry and experience in working in a Technology Services and solutions environment with proven expertise in this area (private sector)
* Proven experience meeting sales targets as a team and individually
* Proven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sector
* Strong leadership and communication skills, influencing customers and driving success within a sales team
* Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business
* Experience in one or more of the following, Retail, Travel, CPG, Telco, Media, Tech sectors
* Strong awareness of trends in the industry
* Ability to leverage network to drive new business
Benefits
* Share in our success with our Quarterly Performance‑Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
* Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
* Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
* Financial Well‑being initiatives including: Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
* Employee Well‑being schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
* Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
* Reward schemes including Version 1’s Annual Excellence Awards & ‘Call‑Out’ platform
* Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes
#J-18808-Ljbffr