Overview
Lead Engineering Services Planner / Scheduler – Based: Bedford. Attractive Salary & Benefits. Days Mon-Fri, Early finish on Fridays.
Jenrick is looking for an Engineering Services Planner / Scheduler for a well established Bedfordshire-based manufacturer of special purpose machines sold to household blue chip names across the globe.
Responsibilities
* Understand customer enquiries, gather technical information to assess the scope and urgency in order to prioritise each request.
* Combine preventative maintenance and proactive maintenance service contracts to optimise the schedules of in-house service engineers including route management, and creating dedicated visit packs for engineers.
* Follow up on engineer reports to identify potential sales opportunities such as spares, repairs, upgrades, maintenance and staff training.
Location & Schedule
You will be based at their recently refurbished site in Bedford (within easy reach of the A6 and A421 and free on-site parking) with an early finish on Fridays, good salary and benefits package.
Requirements
* Candidates should have proven experience in a customer service role within a technical or engineering environment, or alternatively, have worked as an engineering or maintenance planner / scheduler.
* Applicants should have the ability to understand technical terminology and be comfortable using ERP and CRM tools.
Notes
More information available upon application
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