£12.60 per hour + bonus + company benefits.
* Location: UK-Co. Londonderry-Coleraine
* Contract type: Fixed-Term (Part-Time)
* Closing date: 23rd July 2025
Overview
Our customers are predominantly elderly and rely on our office teams to take their orders over the phone or via the internet. The ultimate goal is to provide a service that exceeds expectations while continuously improving efficiencies.
The cold store operates at -20°C, but protective clothing will be provided, along with breaks to warm up and enjoy a hot drink when necessary.
Reporting to the Driver Supervisor and Senior Freezer Operative, you will help pack customers' frozen orders for dispatch in a timely and accurate manner.
Who we are
Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, delivering over 330 different frozen meals across the UK, mainly to the elderly, their families, and healthcare professionals.
We are committed to making a positive difference in our customers' lives by providing excellent service and quality products.
We pride ourselves on innovation, ethical practices, and sustainability, striving to exceed customer expectations.
Responsibilities
* Ensure late-incoming customer orders are accurately picked and placed in the correct cage for the next day.
* Maintain customer confidentiality.
* Pick orders with zero mistakes.
* Implement and improve operational efficiencies.
* Assist the office team when needed.
* Report health and safety issues, stock quality concerns, and mechanical problems.
About you
Essential:
* Evidence of commitment and stability
* Good attendance and punctuality
* Numerate and literate
* Basic secondary education
Desirable:
* Health & Safety training
Personal Qualities
Essential:
* Positive attitude and team spirit
* Willingness to learn multiple skills
* Ability to work in various roles within the business
Desirable:
* Open and honest team player
* Outgoing and flexible
* Highly motivated and committed
* Proactive and supportive of team goals
Company Benefits
* Competitive salary – accredited Living Wage employer
* 33 days holiday per year, including bank holidays
* Option to purchase up to 5 additional days holiday
* Discretionary annual bonus scheme
* Pension scheme with employer contributions up to 4%
* Life assurance worth at least 1x salary
* Christmas turkey or voucher
* Perks scheme including retail discounts and salary sacrifice options
Our Values
As a family-owned business, we are dedicated to making a difference through high-quality meals and excellent service, focusing on health, sustainability, and inclusivity.
We support British food and farming and aim for Net Zero by 2040, adhering to ethical standards and promoting diversity and inclusion.
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