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Community secretary / administrator

Warrington
North Cheshire and Mersey NHS Foundation Trust
Secretary
€25,000 a year
Posted: 14h ago
Offer description

We are a community healthcare provider working across the Northwest, and we have an exciting opportunity for a Community Secretary / Administrator to join our Team.

The post is based within the Child Development Centre, Sandy Lane, Warrington.


Responsibilities

* To provide comprehensive secretarial and administrative support to the community clinics and associated health professionals and will actively participate and contribute to the development of the service;
* To provide a customer focused service to the users of the clinics to incorporate the co-ordination of appointments and workload management for the clinics liaising with all staff;
* To provide relief cover at other locations as requested.
* To provide a front line service for all service user enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. These enquiries may require the job holder to have extensive knowledge of the clinical services they support. Liaising with internal services and partner agencies when necessary.
* To be responsible for maintaining, developing and managing all aspects of secretarial support clinically and/or administratively;
* The management of the patient booking system to include building of clinic sessions, management of waiting lists and breaches, data cleansing;
* To act as the Super user for the patient electronic computer system;
* To ensure that appropriate levels of identified stock and lower level clinical equipment are requisitioned on the Purchase Ordering system


Benefits

* Flexible working will be considered for all roles.

Unfortunately, we do not hold a sponsor licence for working Visas.

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