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Underwriting and Operations Lead - Life Insurance, Bournemouth
Client: Hays
Location: Bournemouth, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Your new company
This is an exciting opportunity to join a forward-thinking organisation that's leading innovation in the health and life insurance space. With a strong focus on digital transformation and customer experience, the company is committed to delivering high-quality service through smarter, data-driven underwriting. You'll be part of a collaborative team that values expertise, continuous improvement, and strategic thinking.
Your new role
As the Medical Underwriting Service and Operations Lead, you'll take ownership of underwriting and servicing operations for both new and existing business. Your role will focus on improving processes, digitising the customer journey, and enhancing broker and client experiences. You'll work closely with the Team Manager and collaborate across departments including risk, systems, service delivery, and transformation. A key part of your remit will be driving automation and data-led improvements to ensure consistent, high-quality service.
You'll lead operational delivery, mentor team members, and act as a subject matter expert in medical underwriting. You'll also be responsible for managing compliance, monitoring performance metrics, and communicating progress to senior leadership.
What you'll need to succeed
To thrive in this role, you'll need demonstrated underwriting experience in medical or life insurance, ideally with a minimum of two years, though strong candidates with transferable experience will also be considered. You'll have a solid understanding of underwriting processes, risk assessment, and regulatory requirements, along with excellent analytical and problem-solving skills.
What you'll get in return
You'll be rewarded with a performance-based bonus scheme, a pension contribution of up to 12%, and access to award-winning private health insurance with various benefits. Life assurance coverage is also included, equivalent to four times your annual salary.
What you need to do now
If you're interested, click 'apply now' to send an updated CV or call us now. If this role isn't suitable, but you're seeking a new opportunity, contact us for a confidential career discussion.
Hays Specialist Recruitment Limited acts as an employment agency for permanent and temporary staffing. By applying, you accept our T&Cs, Privacy Policy, and Disclaimers at hays.co.uk
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