Length of employment: Job Summary: Lead. Inspire. Deliver. Are you ready to lead the charge in transforming how public services are delivered? Can you inspire teams to deliver real change that impacts millions? If so, we want you on our team! You'll play a pivotal role in leading teamsto deliver cutting-edge digital solutions. You'll be the driving force behind Agile best practices, removing blockers, fostering a culture of continuous improvement, and ensuring smooth, efficient delivery. We're looking for someone who: Has a passion for agile delivery and can champion best practices. Thrives in a leadership role, guiding high-performing teams in hands-on delivery. Can drive transformation, not just manage it. We have two exciting opportunities across our teams, each playing a crucial role in shaping the future of digital services at DWP: Working Age Services (WAS) lead innovation and change across the department, delivering user-focused solutions and key welfare reforms to claimants, landlords, and DWP agents. With 30 multi-functional teams across London, Leeds, and Manchester, and Product Support in Newcastle WAS plays a vital role in national transformation programmes. This Leeds based role is part of a team dedicated to helping people into work and involves close collaboration with colleagues across the UK. The Hosting Services team (HCS), play a key role in designing, developing, and operating DWP's strategic hosting platforms. The role covers both our on-premise hosting estate and the transformation to public cloud, with a strong focus on improving how we work by leading teams to deliver products and services using agile values and practices. Job Description: As a Lead Agile Delivery Manager, you will, Deliver strong agile leadership of complex scaled programmes with multiple stakeholders. Be accountable for designing and orchestrating delivery, optimising workflows and implementing new processes and techniques needed to deliver successful outcomes at scale. Be an experienced agile practitioner with in-depth knowledge and experience of agile and lean tools and techniques, with an ability to lead, role model and coach delivery specialists. Be experienced in leading delivery of complex areas of work involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Build consensus across different services and products and to mediate between teams to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions about high risk and complexity. Optimise delivery flow of teams, implement team structure changes, and orchestrate efforts across teams to maintain and improve delivery momentum. Manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Line manage and coach delivery team members, providing regular feedback, supporting career development, and fostering a high-performing, collaborative team environment aligned with agile principles. Knowledge of procuring and managing external suppliers to drive value and performance is beneficial but not essential for the role. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave - at least 25 days on entry, increasing up to 30 days over time (pro-rata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more. This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Salary Information Pay for this role is from £72,664 to £77,740. The maximum salary for the grade is £77,740, however a Digital Allowance of up to £12,255 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview. Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater. See selection process for further details. If you would like to learn more about the role, please contact Natalie.selby1@dwp.gov.uk. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 500 words. This statement should be used to provide examples of how you meet the essential criteria below: Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Having a proactive approach to developing capability in the organisation. Creating a culture of healthy, psychologically safe, innovative, sustainable teams. Strong communication influencing skills, with evidence of changing organisation status quo. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Experience of working in an agile environment. Track record of delivering large scale digital services at pace in complex agile environments involving multiple delivery teams and stakeholders. Further details around what this will entail are listed on the application form. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form. Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective. Stage 2: Interview If you're successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. You will be asked to do a 10 minute presentation on a specific topic. Further details will be provided to candidates invited to interview. Interviews will take place from late July 2025. Interview dates to be confirmed. Further information Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the "Reasonable Adjustments" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback