Your new company Portbury based business looking to grow from £7m to £10m this year Your new role We're looking for a proactive and commercially minded Credit Controller to join this Portbury team and take ownership of our B2B credit control function.This is a hands-on role where distinguishabilities, attention to detail, and confident communication are essential.Key Responsibilities Credit management: Manage the full credit control cycle for a diverse B2B customer base, ensuring timely payment and healthy cashflow. Debt recovery: Proactively chase outstanding invoices via phone, email, and statements, escalating where appropriate. Account reconciliation: Regularly reconcile customer accounts, investigate discrepancies, and resolve queries quickly. Customer relationships: Build strong, professional relationships with customers, balancing firmness with excellent service. Credit checks: Conduct credit assessments for new and existing customers and recommend credit limits. Reporting: Produce weekly aged debt reports, highlight risks, and support management with cashflow forecasting. Process improvement: Identify opportunities to streamline invoicing, collections, and customer communication. What you'll need to succeed Proven experience in B2B credit control, ideally within FMCG, wholesale, or a fast-paced operational environment. Strong understanding of sales ledger processes and credit control best practice. Confident communicator with the ability to handle difficult conversations professionally. High level of accuracy, organisation, and resilience. Experience using accounting software (you must have xero experience) Ability to work independently and prioritise a busy workload. What you'll get in return Competitive salary Supportive, friendly team environment Opportunity to shape and strengthen the credit control function On-site parking and accessible Portbury location 20 days holidaybank holiday 20% discount on produce and Christmas Hamper What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.INDHAF Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk