Responsibilities
Working within the Credit Control Department of the Finance team, you will ensure that customer accounts are maintained efficiently and Accounts Receivable monies are collected in line with company policy. Duties to include, but not limited to;
1. Setting up customer account data within Sales Ledger, ensuring records are complete and accurate at all times.
2. Assist in invoicing and statement routines, ensuring both are issued in a timely manner.
3. Assist with daily data import routines between databases, accounts package and credit management system.
4. Assist with accurate posting and allocation of customer receipts to individual accounts.
5. Process credit card payments for proforma accounts.
6. Chase overdue invoices by phone and email, maintaining accurate records of all chasing activity.
7. Ensure payment issues, queries and disputes are understood and escalated internally for prompt resolution.
8. Involvement in the administration of the company’s credit insurance policy.
9. Ensure any customer account issues, including potential risks, are communicated to the Group Credit Manager.
10. Assist with accounts office period end reconciliation, as well as providing a general resource to the team.
Knowledge, Skills & Experience
11. A confident and professional telephone manner
12. Self-motivated, with a positive approach
13. Excellent communication skills at all levels
14. Excellent attention to detail
15. A strong team player with the confidence to work on your own initiative
16. Fully conversant in all Microsoft Office, in particular Excel, Word, Outlook
Company Benefits
17. 25 days holiday plus bank holiday
18. Free on site car parking
19. Cycle to work scheme
20. Company Pension
21. Employee Benefit Loan Scheme
22. Healthcare and Wellbeing Cashback Scheme