RegisteredManager-DomiciliaryCare £43,470-£47,815 BishopStortford FullTime/Permanent Areyoureadytotakealeadingroleindeliveringhigh-quality,person-centredcareinyourcommunity?WeareseekingadedicatedandexperiencedRegisteredBranchManagertooverseetheoperationsofahigh-volumedomiciliarycareservice,providingover5,000carehoursweeklyacrossHertfordshire. AbouttheRole: AstheRegisteredBranchManager,youwillbeattheforefrontofensuringthatourserviceusersreceivesafe,compassionate,andtailoredcareintheirownhomes.BasedinBishop'sStortford,youwillleadapassionateteamofcarecoordinators,supervisors,andcareworkerswhilemanagingcompliance,qualityassurance,staffperformance,andclientsatisfaction. KeyResponsibilities: TeamLeadershipandDevelopment: Recruit,train,andsupportateamofdomiciliarycareworkerstoensurethedeliveryofexcellentcare. CareDeliveryOversight: Maintainsafeandhigh-qualityservicestandardswhilestaffingappropriatelytomeetclientcareplans. RegulatoryCompliance: UpholdallrelevantcareregulationsandensurethebranchmeetsCQCstandards. ClientCareandRelationshipManagement: Engagewithserviceusersandtheirfamiliestoensuresatisfactionandaddressanyconcernspromptly. ServiceQualityMonitoring: Reviewandauditcareprovisionandimplementimprovementswherenecessary. BranchOperations: Driveoverallbranchperformance,promoteserviceslocally,andensurebudgetmanagement. WhoWereLookingFor: Youpossessastrongunderstandingofhigh-qualitycareprinciplesandtheregulatoryframeworksgoverningthesector. Youhaveexperienceinteammanagementandaproventrackrecordinoperationalperformance. Yourexceptionalcommunicationandinterpersonalskillsallowyoutoconnectwithstaff,clients,andstakeholderseffectively. Youarecommittedtoequality,diversity,andinclusioninallaspectsofcaredelivery. Qualifications: NVQ/QCFLevel5DiplomainHealthandSocialCareorRegisteredManagersAward(RMA)(orequivalent). AfullUKdrivinglicenceortheabilitytotravelindependently. GCSEs(orequivalent)inMathsandEnglishatgradesAC. Relevantaccountingandbudgetmanagementskills,withproficiencyinMicrosoftOfficeapplications. Ifyou'rereadytofaceexcitingchallenges,supportmeaningfulchange,andleadateamdedicatedtoenrichinglives,applynow!
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